Acceptance of Terms
These Terms of Service ("Terms") govern your access to and use of the OmniAgent platform, website, and associated APIs provided by OmniGrow ("OmniAgent", "we", "us", or "our").
By registering for an account, purchasing credits, or utilizing our services, you agree to be bound by these Terms. If you are accepting these Terms on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
Description of Service
OmniAgent provides a control plane and runtime environment for developing, deploying, and governing AI agents and Voice AI workflows. The platform allows you to configure agents, connect third-party APIs via MCP (Model Context Protocol), set policies, and monitor execution telemetry.
No Guarantee of Accuracy: Due to the probabilistic nature of underlying AI models, OmniAgent does not guarantee that the output generated by your agents will be accurate, reliable, or error-free. You are responsible for evaluating and verifying agent outputs before relying on them in production environments.
Credits, Wallet, and Payments
OmniAgent operates on a prepaid credit-based billing model.
- Credit Purchases: You must fund your OmniAgent Wallet to utilize platform resources. All payments are processed securely by our third-party billing providers.
- Credit Consumption: OmniAgent Credits are deducted from your balance automatically based on platform usage (e.g., agent executions, Voice AI minutes, logging retention). Different services may consume credits at different rates.
- Rate Changes: We reserve the right to adjust the credit consumption rates for specific features upon reasonable notice.
- Responsibility: You are solely responsible for monitoring your credit balance. If your balance drops to zero, your agents and workflows may be temporarily halted until funds are replenished.
For information regarding refunds of credit purchases, please review our Refund Policy.
Acceptable Use
You agree not to use OmniAgent to:
- Develop or deploy agents that engage in illegal, fraudulent, or malicious activities.
- Bypass or attempt to bypass the rate limits, security controls, or billing mechanisms of the platform.
- Process, transmit, or generate content that violates the intellectual property rights of others.
- Deploy Voice AI or outbound agents for the purpose of spam, harassment, unauthorized robocalling, or violating local telecommunications laws.
You are entirely responsible for the behavior, logic, and actions of the agents you deploy through OmniAgent.
Customer Data & Security
You retain all rights to the configurations, prompts, and data you input into the platform ("Customer Data"). You grant us a limited license to process this data solely for the purpose of operating the platform and providing the services to you.
While we implement security measures to protect your credentials and data, you are responsible for maintaining the confidentiality of your account access and ensuring that any API keys you provide have appropriately scoped permissions.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OMNIAGENT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; OR (C) THE ACTIONS OR FAILURES OF ANY AI AGENTS DEPLOYED USING THE PLATFORM.
Suspension and Termination
We reserve the right to suspend or terminate your access to the platform immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the platform will cease immediately, and any remaining credit balance may be forfeit.
These Terms shall be governed and construed in accordance with the laws of [GOVERNING JURISDICTION], without regard to its conflict of law provisions.